Datenschutzerklärung

1. Introduction

The protection of your personal data is especially important to us. We therefore process your data exclusively in accordance with the applicable legal provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing on our website GameOverEscapeRooms.

2. Data Controller

GameOverEscapeRooms
DS Entertainment GmbH
Mariahilferstraße 103
1060 Vienna, Austria
[email protected]
+43 676 6338668

3. Collection and Processing of Personal Data

We process personal data that you provide to us when using our website or services. This includes:

  • Contact inquiries: name, email address, phone number
  • Bookings: name, contact details, payment information
  • Website usage: IP address, browser and device information, cookies

4. Purpose of Data Processing

We process your data for the following purposes:

  • Processing inquiries and bookings
  • Providing and improving our website
  • Fulfilling legal obligations
  • Marketing purposes (only with your consent)

5. Legal Basis for Processing

The processing of your data is based on the following legal grounds:

  • Contract performance (Art. 6(1)(b) GDPR) for bookings
  • Legal obligations (Art. 6(1)(c) GDPR) for tax-related retention duties
  • Legitimate interests (Art. 6(1)(f) GDPR) to improve our services
  • Consent (Art. 6(1)(a) GDPR) for marketing activities

6. Disclosure of Data to Third Parties

We only share your data when necessary, for example:

  • Payment service providers (for bookings)
  • Hosting providers (for website operation)
  • Authorities (if legally required)

Data is only transferred to third countries if appropriate safeguards are in place.

7. Data Retention

We retain your personal data only as long as necessary for the respective purposes or as required by legal retention periods.

8. Your Rights

You have the right to:

  • Access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection (Art. 21 GDPR)

If you believe the processing of your data violates the GDPR, you can file a complaint with the Austrian Data Protection Authority (www.dsb.gv.at).

9. Cookies

Our website uses cookies to improve user experience. You can prevent the storage of cookies through your browser settings.

10. Changes to This Privacy Policy

We reserve the right to amend this privacy policy as needed. The current version is always available on our website.

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Created With ♥ By GAME OVER Dev. Team